UK Gambling Commission Licensing Guide 2026 UKGC Explained

Securing UKGC licenses, prioritizing AML and responsible gambling, and staying updated on UK casino regulations are non-negotiable. Under the Proceeds of Crime Act 2002, casinos must implement strict AML casino laws to prevent illicit funds from entering the gambling ecosystem. Gaming machines and gambling software extract The UKGC is a strict licensor and regulator, meaning that licensed casinos must be provably safe.

The combination of the Gambling Act 2005, the LCCP, the RTS, and the 2023 White Paper reforms has produced a framework that places significant compliance demands on operators — but also provides consumers with a high degree of protection. The UK Gambling Commission operates one of the most comprehensive and actively enforced gambling regulatory regimes in the world. The Commission has repeatedly warned operators that AML failures will result in enforcement action.

• These included provisions which entitle any AGC or bingo premises licences granted before 13 July 2011 to retain their existing entitlements of Category B gaming machines (four for AGC premises and eight for bingo premises) notwithstanding the new 80/20 rule.
• This includes online casinos, sports betting sites, bingo operators and land-based gambling premises.
• Bingo club responses ranged from no impact on GGY to small improvements in GGY, with the largest estimated increase in annual GGY being in the region of £4m.
• (Optional response)Yes / No / I don’t know

432.Additional procedures apply in the case of applications for a casino licence. The exception to this is an applicant for a premises licence that authorises a track to be used for accepting bets. A premises licence will not be issued casino not on gamstop until to an applicant until he holds an operating licence. Only people with a right to occupy premises are eligible to apply for a premises licence.

We explain the legal position in detail in our guide to whether non-GamStop casinos are legal in the UK. Common examples are licences issued in Curacao, Anjouan or other offshore jurisdictions. The single most reliable check is the UK Gambling Commission’s public register, which lists every business licensed to offer gambling to people in Great Britain. If you are worried that a casino is not properly licensed, you can usually find out in a few minutes.

However, as set out in the white paper, there are concerns that ‘cash-out’ slot-style machines share similarities with higher stake machines, restricted for adults. Currently, both types of slot-style machines can legally be played by under-18s. ‘Cash-out’ slot-style machines have a maximum stake of 10p and a maximum prize of £5, while ‘ticket-out’ slot-style machines have a maximum stake of 30p and an equivalent of a prize worth up to £8. There are two types of Category D slot-style machines, one that pays out a small amount of cash, and one that pays out tickets which can be exchanged for a small prize, toy or sweet.

Policy papers and consultations

In the financial year to 2022, the average GGY per Category B machine (across all licenced land-based venues) was £30,360, compared to £2,030 per Category C machine and £1,350 per Category D machine. Another key benefit is the increased GGY from Category B machines in bingo and arcade venues. The proposed measure will allow venues to remove unused Category C and D machines and save on the costs of maintaining and powering them. The primary benefit of this measure is a reduction in energy and maintenance costs from unused machines. The Gambling Commission will conduct a future review of the gaming machine technical standards. The increase in Category B machines is expected to be even higher for Option 3, where no restrictions would be applied.

These are subject to separate regulations, involving a two-stage application process, detailed below. The Gambling Commission’s guidance for licensing authorities. The flat additional annual fee payable for a licence that combines all three of these activities is £9.375. The flat additional annual fee payable for a licence that combines all three of these activities is £7,500. The flat additional application fee payable for a licence that combines all three of these activities is £3,140. The flat additional application fee payable for a licence that combines all three of these activities is £2,512.

Currently, no more than 20% of the total number of gaming machines on these premises can be Category B; the remaining machines must be of a lower category (i.e. C or D). Furthermore, we do not consider that providing software to customers in licensed casino premises, which the customers download onto their own devices to participate in remote gambling, falls within the scope of the casino ancillary licence provided for by the Fees Regulations. In order for converted casino operators to take advantage of the new entitlements for gaming machines, the casino must contain a table gaming area.

Multi-staking category B cabinets provide customers with the choice of staking at different levels and therefore below the maximum stake permitted. However, over the longer term, some industry representatives have suggested that operators would likely further reduce their number of Category C and D cabinets in favour of multi-staking Category B cabinets. Unlike Option 1, it would be much more difficult for an operator to increase the number of B3 cabinets on their premises by increasing the number of Category C or D in-fills and tablets that they site. The equalising of these machine types may come at significant costs for some businesses.

It is in charge of all gambling activity on the Isle of Man, including casino sites and betting platforms that have their operations based there. The Commissioner is charged with making sure operators comply with anti-money laundering laws, responsible gambling obligations, and technical standards for gaming software. All UKGC-licensed casinos are legally required to work with at least one approved ADR provider. UK gambling regulations stipulate that every licensed operator must publish a complaints policy and give players access to fair and timely dispute resolution. In addition to identity checks, casinos must carry out affordability checks to identify players at risk of gambling-related harm. Know Your Customer (KYC) checks are a legal requirement for all UKGC-licensed gambling operators.

Understanding UKGC Licence Types

This will ensure that only distinct and sizeable table gaming areas can count towards the total, giving customers a genuine mix of products that are easily accessible and identifiable in a casino. The same 12.5% rule that applies in 2005 Act casinos is also proposed to apply for 1968 Act casinos that seek to move onto the new regime. Furthermore, this exemption is tightly drawn to reduce any advantages that these casinos may gain compared to their competitors. The government proposes that venues will be required to comply with all specified sliding scale requirements in order to access the enhanced gaming machine entitlement.

The arcade sector similarly reported that Option 1 and Option 3 would result in the removal of underused Category C and D machines, whilst Option 2 would have no impact or result in increased numbers of Category C and D gaming machines. This relates primarily to underused Category C and D gaming machines. For example, one large arcade operator projected a 20% increase in the number of Category B gaming machines under Option 1, which corresponded to a projected medium increase in GGY.

Many of the responses from outside of industry were strongly in favour of staff alerts but argued that they needed to be complemented by staff training so that they can intervene in a meaningful way. Non-industry responses were supportive of staff alerts being mandated, while views were split across industry. The Behavioural Insights Team’s response to the consultation recommended that voluntary limits that are strongly encouraged are used over mandatory limits as the evidence of the impact of the latter is limited. However, what the mandatory limits should be and how long the cooling-off period should be once the limits are hit prompted a wide range of responses. The government’s preference is for a 30 second minimum cooling-off period, but we would be content with a longer minimum time period if evidence provided in response to the Gambling Commission’s consultation suggests that longer is needed in order to protect players. Other responses from outside of industry thought that the cooling-off period should be longer, with respondents stating either 60 or 120 seconds.

It means the UK safer-gambling rules do not bind it, GamStop self-exclusion does not reach it, and the UK complaints and dispute-resolution route is not available to you for that site. A licence badge that is a flat image with no working link to the regulator is unverifiable by design. A number that cannot be verified at source is not evidence of a licence; it is just a number printed on a page. Players regularly find that an offshore number returns as expired, as belonging to a different company, or as not licensed at all when run through the issuer’s own checker.

Remote gaming machine technical – full licence Non-remote 2005 Act casino operating licence Non-remote 1968 Act casino operating licence Non-remote pool betting operating licence

Subsections (3) to (5) of section 172 of the Act make provision as to the number of gaming machines which may be made available for use in a casino by the holders of a licence issued under the 2005 Act. The UKGC gambling licence is seen as one of the most credible and strictest licences within the industry, with the proactive organisation responsible for providing licences to online casinos that only operate responsibly. The second stage of the process only applies where the number of applications which the licensing authority would provisionally grant under the stage one process exceeds the number of available casino premises licences. As a first step in licensing a casino, the licensing authority will have to invite applications for any casino premises licences that it may issue. Licence holders should consider whether, as a result of the changes and gambling facilities offered, an operating licence (OL) variation is required with regard to fee category and/or the licensed activities being offered (such as betting). The maximum number of gaming machines that may be made available for use on the premises remains unchanged at 80.

If a site lists credit card providers as deposit options, that is fraudulent. If the licence number doesn’t have a matching result on the UKGC public register, that’s one of the biggest red flags. The UKGC logo that appears in the footer of the casino site should take you directly to the operator’s info on the public register when you click on it. Here are some of the most common red flags that should cause you to pause and double check the brand’s licensing before you sign up.

Unlike the arcade sector, bingo clubs would not remove substantial numbers of tablets as these machines are primarily used for playing the game of bingo itself. As with the original consultation, Option 3 continued to be the preferred option for bingo operators. The supplementary consultation was shared with all of the initial respondents to the land-based gambling consultation who left contact information, and received 16 responses.

The higher end takes into consideration that some local authorities may need additional funding to carry out the full extent of administration of their gambling duties and gambling enforcement, such as the development of policy statements. We do not currently have sufficient evidence to inform an appropriate percentage increase to the current cap on licensing fees. Any fee increase must be linked to the cost to that particular local authority of carrying out its gambling functions. We recognise that the maximum for licensing authority fees has not been updated since 2007, during which time inflation has inevitably reduced its value. Some have expressed a desire to do more to apply local considerations in their areas when making licensing decisions. For example, existing powers, such as local policy statements, allow licensing authorities to account for factors such as public health and crime.

However, we recognise that a minority of customers do experience gambling-related harm and that it is necessary to have safeguards in place to protect customers. In April 2023, DCMS published its white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age. Increasing the maximum cap that licensing authorities can charge – made negative statutory instrument. The majority of these respondents argued for measures which tended to be more restrictive of the gambling products available within the land-based sector.

CAP Code Section 16 specifically addresses gambling advertising, including promotional terms. Online casino promotions, including welcome bonuses and free spins, are subject to ASA/CAP code requirements on clarity and non-misleadingness. Several of the highest-value UKGC fines in recent years arose from casino-specific failures around customer interaction obligations and anti-money laundering processes. Enforcement actions in this category tend to be costly.

Laws and regulations vary by jurisdiction and are subject to change. Explore casino KYC requirements, verification process… Besides imposing financial penalties, the Commission has also revoked several gambling licenses in recent years. The Gambling Commission is prioritizing the enforcement of AML regulations by investigating non-compliant companies. Additionally, gambling companies need to comply with the Financial Action Task Force’s Recommendations. According to these rules, gambling companies must assess the risk of money laundering and terrorist financing in their business.

Looks are the cheapest thing for an unlicensed operator to buy. Our overview of your rights when a casino is not on GamStop sets out what is realistic. The absence of a UK licence narrows the easy routes; it does not always close every door. It does not automatically mean you have no options if you have already lost money.

Casino operators will be required to notify licensing authorities and the Gambling Commission if they decide to take-up their entitlement to additional gaming machines under the new regime. There must be some notification that casinos are making a change to the number of machines and tables they are offering, even if this will not always trigger the need for a premises licence variation. Under the new regime, it is quite possible that a casino would make material changes to its layout in order to site additional gaming machines, tables and potential positions for betting. For example, we do not think that it would be appropriate for a casino that has a gambling area of 280sqm and a table gaming and non-gambling area of 140sqm to be able to site 40 SSBTs alongside 25 gaming machines and at least five gaming tables. The primary benefit of this measure is increased GGY for casinos that take up additional gaming machines. Gambling operators must ensure that their supervision and monitoring of gaming machines enables them to meet the requirements of the Act and conditions of their licence.